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Bonus Information & Policies
This page is to help explain the different types of bonuses for members, how they are processed, common questions and our policies.
If you need help, we have a special Comps Department to assist you with any bonus issues.
What is my CID Number?
Your customer ID number is an ID we use to improve
service response. Quote this number when contacting us
for the fastest replies. It is the number below your
name on the betting ticket when you login.
See your
CID Number Now
Instant Cash Bonuses
Unless otherwise stated all cash deposit bonuses are credited instantly to your
account at the time of the transaction.
Manual Bonuses
Manual bonus are processed daily, submitted to accounting and will post in the next batch.
A batch is run each morning.
Why must I sometimes submit a
form to get my Bonus?
Our software cannot tell who is eligible for certain
types of bonuses and who is not. We must credit the bonus
manually.
How long does it take to process bonus codes?
Bonus Codes are processed within one day. If you have already waited one day,
please email
bonus@LinesMaker.com
How do cash back on losses work?
We reward our loyal customers with a cash back deposit bonus for your total sportsbook
and casino
losses. The bonus for sports is calculated at the start of the
month and the casino bonus is done on the 16th for the
previous month.
The bonus is calculated on all real money losses (depositing players only) in the sportsbook or casino as is applicable. A bonus code is emailed to you and is valid for 30 days.
Periodic Special Offers
We run promos for extra cash on re-deposits, free bets, contests and
other comps. If
the offer has a Bonus Code, you can login and click 'Collect Bonuses'
to redeem it.
Is
there a minimum deposit for the Initial Cash Bonus?
There is no minimum deposit although our credit card
processor has a minimum deposit of $20. You can use other
deposit methods if you prefer.
Is
there a maximum Deposit Bonus?
Yes, deposit bonuses are capped at $400 on any deposit
When do I get the Thursday Bonus?
You get the the cash bonus instantly when you deposit online.
If you have deposited on Thursday and not got the bonus, email our
Comps Departmentso we can add it for you.
Is there a time restriction before I can
withdraw my funds?
No.
What are the wagering requirements for bonuses?
Our general wagering requirement is twenty-five times your bonus funds. For example, if a player deposited $500 and received
a $50 bonus,
he would need to make $1250 in total wagers before he could withdraw
any of the extra $50 in bonus money.
Wagering in Poker as well as Craps, Roulette and Pai Gow games does not count towards bonus rollover requirements. For customers who exclusively, or predominately, play casino games, the wagering requirement will be fifty times the bonus amount.
Obviously there is no wagering
requirement on your deposit.
Bonus Policy & Rules
We have a generous bonus program and a zero
tolerance policy for bonus abuse.
Any attempt to manipulate our bonuses with multiple accounts, systematic withdrawals and deposits, beard accounts, syndicates, joint wagering or any other method, as determined by LinesMaker management, will result in an immediate forfeiture of your account.
Your account will be closed and your deposit refunded less applicable fees.
General cash bonuses/prizes have a twenty-five times rollover. For example, if a player received a $50 bonus, he would need to make $1250 in total wagers
Other bonuses may have specific requirements as listed in the individual offer.
For customers who exclusively, or predominately, play casino games, the wagering requirement will be fifty times the bonus amount.
Unless otherwise stated, the betting requirement for cash contest prizes will be the same as our general cash bonus rollover before they may be withdrawn.
Wagering in Poker, Craps, Roulette, Baccarat or Pai Gow games does not count towards bonus rollover requirements.
Bonuses are not cumulative.
One bonus offer per household may be redeemed.
Only active accounts are eligible for bonuses.
Referral bonuses must be claimed within 60 days of joining.
Bonuses are exclusively for recreational players.
Management reserves the right to decline and/or reclaim any bonus to customers determined to be non-recreational including, but not limited to professional gamblers, scalpers and bonus players.
All accounts are subject to review before any winnings are paid and play-through requirements are double for players from Denmark, Sweden, Finland, Germany, Israel, Poland, China, Australia, and ANY account deemed to be abusing bonuses in ANY way.
We do not accept accounts from any country not listed on the join page.
